Staff were so helpful and friendly. Service at this hotel was excellent from start to finish. All the facilities were great, we enjoyed using the multiple pools, padel court and gym. The food was also great at each place we ate within the resort. Breakfast was also excellent.
Natalie
декабрь 2024 г.
The staff were outstanding. The accomodation amazing
Brunton
декабрь 2023 г.
The hotel is stunning. The rooms were fabulous with great views over the sea. The staff were so kind and gave us an upgrade for our honeymoon and a bottle of cava for our room. The pool area is gorgeous and there were plenty of beds to choose from. The breakfast selection was excellent, they even had bubbles! Staff were so helpful, particularly the reception staff, porter and the guys on the towel booth at the pool. The location is amazing and has a gorgeous walk to the marina along the sea - only 10 minutes. It's a lovely quiet area just a short taxi ride from Puerto del Carmen. The gym is excellent and much better than most hotel gyms. We hope to come back again soon!
Edel
декабрь 2024 г.
Beautiful hotel. We didn't do the all inclusive option as we have been to Lanzarote many times so we wanted to dine in our favourite places in Puerto del carmen. The Breakfast was a really food selection and nice fresh food. The rooms are big and spacious and the hotel is stunning. We really switched off and just relaxed by the pool. There is many activities on in the hotel that are included and also a gym, we didn't use as we were only there for 5 days so just wanted to relax but if you were there for any longer or don't like sitting by the pool its a great option. The marina is 10/15 minute sea view walk where there is a few shops and restaurants so you never really need to leave the hotel / area if you don't want to. We would 100% book again. The staff go above and beyond to make sure you are happy, in particular the man who brought our bags to our room was so kind and the girls behind the desk were too and the biggest plus is it's Adults only!! AMAZING
Jessica
январь 2025 г.
Loved that it was in a quiet remote location on the coast of the island. But right on the sea with lovely pathed walks, hugging the coast line the whole way. Hotel staff were all so friendly and anything I needed they were so helpful. Personally my room was perfect; I had no problems. Very clean and stunning ocean view. Spa was lovely and well organised with book in times, ensuring it didn’t get too crowded. Again, very clean. Gym was clean and spacious, I found the equipment great and all working well. Food choices were great in the all inclusive. The app they provide you with is very handy for housekeeping and spa bookings.
Sinead
декабрь 2024 г.
Resort is spacious with many space to relax by several heated pools. Every night there is a performance on reception level which is great entertainment. Beds are super comfortable! Staff in general is kind and friendly. Generally great value for money! Thank you for champagne on the arrival for our anniversary - appreaciate it!
Andriana
февраль 2025 г.
The room was comfortable, the location was great, the views were wonderful, it was peaceful, safe, relaxed, and clean. Nearby restaurants in the Marina, 10 minute walk. Manu was excellent and friendly as was check in. We received a lovely note and some cake wishing us a happy birthday which was a lovely touch.
Orla
ноябрь 2024 г.
Everything. Really as close to perfect as a resort can get. The staff was very friendly and helpful. I’d like to mention Manu for his outstanding demeanor and kindness - maybe the best hotel concierge we’ve ever met! Promotion upcoming (we hope)!
Alexander
январь 2023 г.
We had an excellent stay at Secrets Lanzarote. Everything was perfect. Staff is very helpful and friendly, there are numerous activities organized by staff to keep you busy like yoga, streching, archery, rifle shooting, cocktail workshop etc. Food at world cafe is great and pretty diverse, but it is absolutely recommended to try the a la carte restaurants for dinner. For us, the two that stood out way above the rest, were Oceana restaurant and Gohan (the sushi at Gohan is other worldly). Portofino was just ok, and in blue water grill the steak was really good, but the hamburger not so much.
László
май 2024 г.
We really enjoyed our stay at Secrets. The hotel is in a great location with a lovely 10 minute walk along the coast into Puerto Calero where we had some great evening meals. The pool area and grounds were well maintained, and there were plenty of sunbeds. Bedroom was clean and comfortable.
Sian
ноябрь 2024 г.